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    FAQ

    Frequently Asked Questions

    General Questions

    What is Workstein?

    Workstein is an all-in-one platform designed to transform workplace performance, culture, and engagement using AI-driven tools and seamless system integrations.

    Who can use Workstein?

    Workstein is designed for organisations of all sizes, including HR teams, managers, and employees looking to enhance performance, engagement, and collaboration.

    Is Workstein suitable for small businesses?

    Yes, Workstein is scalable and can adapt to the needs of small teams and large enterprises alike.

    How does Workstein integrate with other tools?

    Workstein integrates seamlessly with existing HR systems, CRMs, and collaboration tools like BambooHR, ADP, Salesforce, and HubSpot.

    Does Workstein support remote teams?

    Absolutely! Workstein is designed to support hybrid and remote work environments, ensuring seamless communication and engagement.

    Performance Module

    What is the Performance Module?

    The Performance Module helps managers and employees conduct meaningful performance conversations, set goals, and track progress with actionable insights.

    How are performance meetings scheduled?

    Performance meetings can be scheduled directly via the platform and synced with your existing calendar tools like Google Calendar or Outlook.

    What is included in the pre-meeting summary?

    The pre-meeting summary includes past goals, performance highlights, and actionable prompts to prepare both managers and employees for the discussion.

    Can I set recurring performance meetings?

    Yes, recurring meetings can be set up on the platform to ensure regular check-ins with employees.

    What happens after a performance meeting?

    A post-meeting summary is automatically generated, capturing goals, feedback, and next steps, which are shared with both managers and employees.

    Engagement and Sentiment Module

    What does the Engagement and Sentiment Module do?

    This module includes an AI-powered chatbot that collects feedback, analyses sentiment, and provides insights to boost employee engagement and satisfaction.

    How does the chatbot work?

    The chatbot answers common HR queries, collects real-time feedback, and helps employees access resources like leave balances and policies.

    Can the chatbot handle sensitive feedback?

    Yes, the chatbot is designed to collect anonymous feedback securely, ensuring confidentiality and fostering trust among employees.

    Does the chatbot integrate with existing HR systems?

    Yes, the chatbot integrates with popular HR systems like BambooHR, Bob, and ADP to provide seamless access to organisational data.

    What kind of sentiment analysis is provided?

    The module analyses feedback to measure employee sentiment and identifies trends in engagement, morale, and satisfaction levels.

    AI Recruitment Module

    How does the AI Recruitment Module work?

    The module automates CV analysis, conducts AI-driven video interviews, and shortlists candidates based on skills, behaviours, and attitudes.

    Can the module reduce unconscious bias?

    Yes, the AI Recruitment Module evaluates candidates objectively, ensuring fair and unbiased shortlisting.

    What is a customised video interview?

    The module generates personalised interview questions based on a candidate’s CV, allowing them to highlight relevant skills and experience.

    How is the final pool of candidates selected?

    The system analyses candidates based on role-specific criteria, presenting a refined shortlist to hiring managers for review and selection.

    Does the module track job postings?

    Yes, the module allows you to manage active job postings and track the recruitment pipeline from start to finish.

    HR Analytics Module

    What is the HR Analytics Module?

    This module provides AI-powered insights into workforce trends, performance metrics, and benchmarking data to optimise HR strategies.

    What kind of analytics are provided?

    The module offers insights into employee engagement, retention risks, performance trends, and diversity metrics.

    How does benchmarking work?

    The module compares your organisation’s metrics against industry standards, helping you identify areas of strength and improvement.

    Can I customise the analytics dashboard?

    Yes, the dashboard is fully customisable, allowing you to track the KPIs most relevant to your organisation.

    Is the data secure?

    Yes, all data is encrypted and stored securely, compliant with global data protection standards like GDPR.

    Last updated: 07 Jan, 2025